Terms & Conditions

1. Who we are

SongFlow ("SongFlow", "we", "us", "our") is operated by Holistic Business Solutions Inc. ("the Company"). By creating an account or using the service, you ("you", "user") enter into a binding agreement with the Company on these terms.

2. Acceptance

By accessing or continuing to use SongFlow you agree to these Terms. If you do not agree, do not use the service. You confirm you have authority to bind your organization (if applicable) and are of legal age in your jurisdiction.

3. The service

SongFlow is a music production workflow tracker that helps musicians, producers, and small labels manage songs, projects, files, budgets, and release checklists.

4. Accounts & acceptable use

You are responsible for keeping your credentials confidential and for activity under your account. You must provide accurate information and keep it up to date. You agree not to:

• Use the service unlawfully or for fraud, spam, or harassment;
• Infringe intellectual property or other rights;
• Interfere with the security or integrity of the service (malware, probing, scraping, reverse engineering);
• Resell, redistribute, or circumvent technical limits of the service.

5. Your content

You retain ownership of the songs, files, lyrics, and other content you upload. You grant the Company a limited, non-exclusive license to host, store, and process your content solely to provide the service to you.

6. Our intellectual property

The Company retains all rights, title, and interest in the SongFlow service, including its software, design, documentation, and branding. We grant you a limited, non-exclusive, non-transferable right to use the service in accordance with your plan.

7. Service availability

We work hard to keep SongFlow available and reliable, but we do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

8. Payments, billing & subscriptions

Paid plans are billed on a recurring basis at the price and interval shown at checkout. Payments, billing, taxes, invoicing, cancellations, and refund mechanics are handled by our reseller Paddle and are governed by the Paddle Buyer Terms. See our Refund Policy for refund timing.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

9. Suspension & termination

We may suspend or terminate your access for material breach of these Terms, non-payment, security or fraud risk, or repeated/serious policy violations. You may cancel at any time via the customer portal. On termination, your access ends; you may export your data during a reasonable window before deletion.

10. Liability

To the fullest extent permitted by law, the Company's aggregate liability arising out of or relating to the service is limited to the fees you paid to us in the 12 months before the event giving rise to the claim. We are not liable for indirect, consequential, special, incidental, or punitive damages, including loss of profits, data, or goodwill. Nothing in these Terms excludes liability for fraud, death, or personal injury where such exclusion is not permitted by law.

11. Indemnity

You agree to indemnify the Company against claims arising from your content, your unlawful use of the service, or your breach of these Terms.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which the Company is incorporated, without regard to conflict-of-laws rules. Disputes will be resolved in the competent courts of that jurisdiction.

13. Changes

We may update these Terms from time to time. Material changes will be communicated through the service or by email. Continued use after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms? Contact Holistic Business Solutions Inc. through the support channel inside the app.